Our Company Foundation and Regulatory Status in Kenya
Exness operates as a fully regulated financial services provider in Kenya under the Capital Markets Authority. Our company complies with all local financial laws to guarantee client protection and transparent trading conditions. We offer access to forex, cryptocurrency, gold, and indices trading through cutting-edge platforms tailored for Kenyan traders. Client funds are secured in segregated accounts, ensuring separation from operational capital. Our transparent fee structure and competitive spreads foster trust and reliability for Kenyan investors.
Account options are diversified, including standard, pro, zero, and raw spread accounts, each designed to meet varying trading needs. We maintain local partnerships facilitating seamless M-Pesa and Airtel Money integration for fast deposits and withdrawals. Our infrastructure supports instant transaction processing aligned with Kenya’s financial system. This localised approach enhances the reliability and convenience of trading services for Kenyan clients.
| Account Type | Minimum Deposit | Spread From | Commission | Best For |
|---|---|---|---|---|
| Standard | $1 | 0.1 pips | None | Beginners |
| Pro | $200 | 0.1 pips | None | Intermediate |
| Zero | $200 | 0.0 pips | $3.5/lot | Advanced |
| Raw Spread | $200 | 0.0 pips | Variable | Professionals |
Trading Platform Technology and Features
Our company provides access to MetaTrader 4, MetaTrader 5, and the proprietary Exness Terminal. MT4 supports automated trading with expert advisors and is known for stability. MT5 extends functionality with multi-asset trading and enhanced charting tools. Both platforms synchronize with real-time market data and maintain low latency execution. We ensure 99.9% uptime with redundant server infrastructure to prevent disruptions.
- MT4 and MT5 desktop and mobile versions with biometric login
- Custom indicator and expert advisor support
- Exness Terminal with one-click trading and visual stop-loss tools
- Integrated economic calendar and advanced order types
- Cross-device synchronization with offline chart analysis
Mobile applications for Android and iOS provide uninterrupted trading capabilities, mirroring desktop experiences. Users can install the apps from official stores, log in using registered credentials, and benefit from push notifications for market alerts. Offline modes allow reviewing charts and planning trades without network access.
Supported Financial Instruments and Markets
We offer an extensive selection of over 120 instruments covering forex, metals, cryptocurrencies, indices, and commodities. Forex pairs include majors like EUR/USD with spreads starting at 0.1 pips. Precious metals such as gold and silver are available with flexible leverage up to 1:2000. Cryptocurrency options include BTC/USD, ETH/USD, and LTC/USD, tradable 24/7 via spot and derivatives. Indices cover global benchmarks including the S&P 500 and FTSE 100, with competitive margin requirements.
- Major, minor, and exotic forex pairs with deep liquidity
- Spot and derivative cryptocurrency trading
- Precious metals for portfolio diversification
- Global stock indices with margin trading
- Energy commodities including oil and natural gas futures
All instruments feature real-time spreads and transparent pricing accessible through our platforms. We continuously update offerings based on client demand and market trends. Position sizing and margin requirements adapt to each instrument’s volatility and liquidity profile.
Kenyan Payment Methods and Local Banking Integration
We support multiple local payment methods tailored for Kenyan clients. M-Pesa integration enables instant deposits and withdrawals with no fees, starting from KES 100. Airtel Money provides an alternative mobile payment service with identical processing speed and zero charges. Both methods confirm transactions via SMS and email for record-keeping.
Bank transfers through KCB, Equity Bank, and Cooperative Bank process within 2-4 hours on business days. International wire transfers are available for large deposits with 1-3 day processing times. We provide detailed instructions and unique reference codes to ensure payment accuracy. All payment methods comply with Kenyan financial regulations and AML standards.
| Payment Method | Processing Time | Minimum Deposit | Maximum Deposit | Fees |
|---|---|---|---|---|
| M-Pesa | Instant | KES 100 | No limit | Free |
| Airtel Money | Instant | KES 100 | No limit | Free |
| Bank Transfer | 2-4 hours | KES 1,000 | No limit | Free |
| International Wire | 1-3 days | $100 | No limit | Bank charges |
Account Registration and Verification Process
Opening an account with us takes under two minutes and starts with selecting Kenya as the country of residence. Users enter a valid email and create a secure password with 8-15 characters including uppercase, lowercase, numbers, and symbols. Demo accounts activate immediately for practice trading without deposit requirements.
Verification requires uploading a Kenyan National ID or valid passport via a secure portal. Document approval completes within 24 hours, unlocking full account features like deposits and withdrawals. We enforce strict data privacy aligned with Kenyan regulations to protect client information.
- Quick demo account activation
- Secure document upload system
- Email confirmation and password complexity enforcement
- Personal Area dashboard for account control
- Two-factor authentication for login security
The Personal Area centralizes account management, displaying balances, transaction history, and platform downloads. Users can manage multiple trading accounts from a single interface. Customizable settings include communication preferences and risk parameters. Detailed reports assist with tax filing and record maintenance.
Customer Support and Educational Resources
Our 24/7 multilingual support includes live chat, email, and phone services staffed by agents fluent in English and Swahili. Response times average under two minutes during peak hours. Support covers technical issues, account inquiries, and trading guidance specific to Kenyan market conditions.
Educational offerings include weekly webinars, market analysis, and thorough platform tutorials. We host seminars in Nairobi and Mombasa focusing on forex basics, risk management, and platform operation. Resources update regularly to reflect current market trends and trading opportunities.
- Live chat with rapid response
- Weekly webinars and seminars in Kenyan cities
- Comprehensive platform tutorial videos
- Regular market outlook and analysis reports
- Swahili and English-speaking support team
Technical support assists with installation, account setup, and troubleshooting. Remote desktop support is available for complex issues. Maintenance notifications are sent beforehand to minimize trading interruptions. Emergency support is accessible around the clock for urgent problems.
Risk Management Tools and Trading Features
Our platforms provide robust risk management including stop-loss, take-profit, and trailing stop orders. Negative balance protection prevents losses exceeding account equity during volatile moves. Margin calls trigger alerts at 30% margin levels, with automatic stop-out at 20% to safeguard funds.
Position sizing calculators are integrated for precise volume control based on risk tolerance. Maximum leverage varies between 1:1 and 1:2000 depending on the instrument and account type. We emphasise responsible trading supported by educational materials on risk controls.
| Risk Tool | Function | Availability | Customization |
|---|---|---|---|
| Stop Loss | Limit downside risk | All accounts | Price/percentage |
| Take Profit | Lock in profits | All accounts | Price/percentage |
| Trailing Stop | Follow profitable trends | MT4/MT5 | Distance settings |
| Negative Balance Protection | Prevent account deficit | Automatic | Built-in feature |
| Margin Call Alert | Early warning system | 30% margin level | Email/SMS notification |
Automated trading is supported via Expert Advisors on MetaTrader platforms, including backtesting tools. We offer VPS hosting for continuous EA operation without requiring client internet connections. Copy trading allows clients to follow strategies from professional traders with adjustable risk settings.
Security Measures and Fund Protection
We apply bank-level security protocols such as SSL encryption, two-factor authentication, and segregated client fund accounts. Deposits remain isolated in tier-one banks to ensure safety regardless of market conditions. Independent audits verify system security and compliance with data protection laws.
Anti-fraud systems monitor suspicious activity and respond immediately to protect assets. Cyber insurance adds another layer of risk mitigation against breaches or failures. Our password policies and session controls prevent unauthorized access attempts.
- SSL encryption securing all data transfers
- Segregated accounts in tier-one Kenyan banks
- Two-factor authentication on all accounts
- Regular third-party security audits
- Comprehensive cyber insurance coverage
Compliance with anti-money laundering regulations is strict, including client verification and transaction monitoring. We cooperate with Kenyan authorities maintaining full transparency in all operations. These measures provide Kenyan traders with a secure and trustworthy trading environment.
| Security Feature | Description | Implementation |
|---|---|---|
| SSL Encryption | Protects data transmissions | Full site-wide SSL |
| Two-Factor Authentication | Enhances login security | Optional via mobile app |
| Segregated Funds | Separates client funds from company | Held in tier-one banks |
| Anti-Fraud Monitoring | Detects suspicious activity | Real-time alerts |
| Cyber Insurance | Protection against breaches | Comprehensive coverage |
❓ FAQ
How do I deposit funds using M-Pesa?
Log in to your Personal Area, select Deposit, choose M-Pesa, enter the amount (minimum KES 100), confirm the transaction on your phone, and wait for instant credit to your trading account.
What documents are required for account verification?
Valid Kenyan National ID or passport must be uploaded through the secure verification portal. Verification usually completes within 24 hours.
Can I use Expert Advisors on mobile platforms?
Expert Advisors run only on MT4 and MT5 desktop versions. Mobile apps support manual trading and chart analysis but do not support EAs.
What leverage is available for Kenyan clients?
Leverage ranges from 1:1 up to 1:2000 depending on the trading instrument and account type. Professional accounts may access higher leverage levels.
Is there customer support in Swahili?
Yes, our support team includes Swahili-speaking agents available 24/7 via live chat, phone, and email.